The secret friend of your business
¿Have you started to think how did your business competed this holiday season? Is probably the most important shopping season of the year. Everybody is buying all kind of gifts for their beloved, therefore dynamics as Secret Santa take place on every school, office or social group. We all have been in that uncomfortable and kind of stressing situation, in which we don't have a clue of what to give to the "that" person. That's why we have decided to make a list of tips that will help you to make life easier to your clients the hole year.
- Help him decide: When it comes to buy a gift for somebody we always try to get close to something they like or at least something that have used before, that's why customers are committed with walking around the stores looking for the perfect gift. That's where your business comes in. Have you thought that you can register when one of your customers enters your store to see some product, then leaves and re-enter to see the same product ?. He's trying to make a decision, and that's where you can give him some help.
- Follow up: Buying an expensive gift can take several days for those who like to compare different options, this is where you can help your client sending text messages with additional information or special promotions in your store.
- Ask: There is no better way to know what your client wants than asking. Sometimes the staff at the store is really busy and can't give personalized attention to every single persone that enter to the store. A very good alternative is to use their smartphone, through short and concrete questions you can know what they are looking for and also how was their experience at your store.
- Attach your client: You can take advantage of the special occasions shopping to get your customers data and keep them informed about special offers and promotions that will make them visit your store throughout the year.
Definitely there's no more efficient way of doing all this than using technology, so you can have access to this information ordered and graphic which will make easier for you to analyze and make strategic decisions. Hostspot offers you all these benefits and more. Get to know them!